Support retail sales leadership at Bath & Body Works with coaching, operational execution, and personalized product recommendations. Lead consumer-focused shifts while representing the brand.
This Brand Experience Key Holder supports the sales plan through effective store and operational tasks. You will provide individual and team performance feedback, coach associates in the moment, and maintain company policies. You will also address consumer experience, vendor, and maintenance issues as delegated.
Key Responsibilities:

Provide performance feedback and recommendations to leadership
Coach associates through modeled selling behaviors
Uncover consumer needs and recommend products personally
Address consumer, vendor relationship, and maintenance issues
Maintain safe, clean, and engaging store experiences
Requirements:

Ability to foster a consumer-focused selling culture
Strong communication and openness to feedback
Ability to adapt quickly and de-escalate situations
Ability to meet standing, lifting, reaching, and ladder demands
Availability for evenings, weekends, holidays, and peak times
Bring coaching, sales leadership, and consumer experience capabilities to Bath & Body Works retail operations.

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Retail Sales Leadership Key Holder